Milano Chair – Product Q&As
Power & Massage Feature
- The massage function requires the chair to be plugged into a power outlet to operate
- No batteries are required or included
Usage Notes
- Ensure the chair is properly plugged in before activating the massage feature
- If the massage function is not working, first check the power connection and outlet
Warranty Coverage
- If the massage feature stops working under normal use, it is covered under our one-year warranty.
- For assistance, please contact customer support with your proof of purchase and images that illustrate the defect. Submit a request – Big Joe Support or chat with us below!