We hope you love your product, but if it doesn't fit your space, we offer a white glove return service for your peace of mind.
How does it work?
- Start your return within 30 days of delivery. Items must be in like-new condition.
- Submit a ticket (response within 12 hours) or chat with us (fastest). Provide photos showing the item's condition.
- Our team will review your request and, if approved, arrange white-glove pickup with a local partner.
- You will be contacted within 2 business days to schedule a convenient time for pick up.
- We’ll issue your refund once the item is picked up and inspected. Our support team will notify you when the refund is processed.
Restocking and Processing Fee:
To cover a portion of the freight and labor costs, we assess a restocking fee based on the initial cost of the item.
| Order Amount | Restocking and Processing Fee |
| <$1,000 | $49 |
| $1,000-2,000 | $99 |
| >$2,000 | $149 |