Please note: extended privacy policy available on BBJ website
What Information We Collect
We collect personal information that you provide directly (such as name, contact details, login credentials, payment information, and optional sensitive data). We also automatically gather device, usage, and location data through cookies and similar technologies. Additional information may be collected from third parties such as marketing partners, public databases, and social media platforms (if you interact or log in through them).
How We Use Your Information
Your data is processed to:
• Create and manage accounts
• Provide and improve services
• Communicate with you (support, administration, updates)
• Process orders, payments, and returns
• Run marketing, targeted advertising, and promotional campaigns
• Protect our systems and prevent fraud
• Analyze usage trends and improve performance
• Comply with legal obligations
We may also use data with your consent for specific purposes.
When We Share Information
We share information with trusted third-party vendors and service providers who assist with operations (e.g., payment processors, cloud storage, analytics, marketing, order fulfillment). They are contractually required to protect your data. We may also share information during business transfers or with business partners for promotions.
Cookies & Tracking
We use cookies, pixels, and similar technologies for security, functionality, analytics, and advertising. Third parties may track your activity for personalized ads. You can manage cookie preferences in your browser or via the site’s cookie settings.
AI-Based Features
Some services use AI or machine learning tools (e.g., search, analytics, bots). All data processed by AI tools follows the same privacy protections described in the notice.
Social Logins
If you log in via Facebook, X, or similar platforms, we receive profile data from them. Their use of your data is governed by their own privacy policies.
Data Retention
Personal information is kept only as long as necessary—generally up to 12 months after account termination—unless the law requires longer retention. When no longer needed, data is deleted or anonymized.
Security
We use technical and organizational safeguards to protect your information, but no system is 100% secure. Use the services in a secure environment when possible.
Children’s Data
We do not knowingly collect information from individuals under 18. If discovered, such data is deleted promptly.
Your Privacy Rights
Depending on your location, you may:
• Access, correct, or delete your personal information
• Withdraw consent
• Opt out of marketing communications
• Opt out of targeted advertising, data selling/sharing, and certain profiling
• Limit use of sensitive personal information (where legally applicable)
• Request copies of data or details on third-party sharing
Requests can be made via data subject access request or by contacting us.
Do-Not-Track
We currently do not respond to browser DNT signals because no standard exists yet.
US State-Specific Rights
Residents of certain U.S. states have additional rights, including deletion, correction, access to categories of data shared, and opting out of selling/sharing. Some states allow appeals if a request is denied.
Updates to the Notice
We may update this Privacy Notice as laws or practices change. The “Revised” date indicates the latest version.
How to Contact Us
Email: info@comfortresearch.com
Mail: Comfort Research LLC, 1719 Elizabeth Ave NW, Grand Rapids, MI 49504, USA
How to Review or Delete Your Data
You can request access, updates, or deletion of your personal information by contacting us directly.